Return Policy

Service Returns

For maintenance services, once work has been completed and items have been returned to you, services are considered complete. If you have concerns about completed work, please contact us within 7 days of service completion to discuss the matter.

Product Returns

If you are not satisfied with a product purchase, you may return unused, unopened items in their original packaging within 30 days of purchase for a refund or exchange.

Return Conditions

To be eligible for a return, items must:

• Be in their original condition
• Be in original packaging when applicable
• Not be damaged or used
• Include proof of purchase

Return Process

To initiate a return:

1. Contact us by phone or email to notify us of your intent to return
2. Provide your order information and reason for return
3. Receive return authorization and instructions
4. Ship the item to the address provided
5. Wait for processing and refund confirmation

Refund Processing

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, refunds will be processed to the original payment method within 10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. In such cases, we will cover return shipping costs.

Non-Returnable Items

The following items cannot be returned:

• Items that have been used or damaged
• Items without proof of purchase
• Custom or personalized items
• Items returned after the return period

Exchanges

We can exchange items for different sizes or variations if available. Please contact us to arrange an exchange. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us. We will arrange for replacement or refund at no additional cost to you.

Late or Missing Refunds

If you have not received your refund within the expected timeframe, please check your payment account first. Then contact your bank or credit card company, as it may take some time before your refund is officially posted. If you still have not received your refund, please contact us.

Contact Information

For questions about returns or to initiate a return, please contact us:

3960 Nora St, Pocatello, ID 83204, United States
Phone: +1 (208) 705-8978
Email: contactus@gloxarelkhikio.world